MBA, LSSBB, ITIL
Main Competency Areas:
Program Management / Education Programming / Training Evaluation / Lean Education / Needs Assessments
I have 20+ years in healthcare, including areas of assessment and planning for underserved health populations, staff development, and education program management for improving patient outcomes
I have taught and coached over 200 Lean Six Sigma Yellow Belts and Green Belts, comprising 30 Green Belt-level improvement projects.
I have designed and implemented Quality Improvement (QI) programs and evaluation tools for an analytical study of common training quality defects in 3,200 cardiovascular resuscitation training programs. I have an extensive background in account management of healthcare systems.
Lean Six Sigma Black Belt
Information Technology Infrastructure Library Fundamentals (ITIL)