Kaizen for Business Process Improvement
Workshops Deliverables
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Understand the lean daily management system and how it is key to creating a culture of execution and operational excellence
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Understand why and how the best healthcare organizations in the US and Canada are implementing Lean Management at what it means for their patients, staff and community
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Understand how the lean daily management system aligns and engages front line staff, middle managers and senior leadership on key target and goals daily
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Understand and avoid the pitfalls/mistakes that many organizations make using LDM
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Develop a working leadership huddle board (including simulated huddle and leadership round)
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Develop a plan for your front line unit huddle boards, leader rounds and leader standard work
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Understand how lean daily management system ties back to strategy
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Understand the background, principles, methods, and philosophy of Lean/TPS and how it relates to healthcare
Agenda:
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Day 1 AM: Lean Overview & Building our Lean Healthcare Daily Management System
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Day 1 AM: Senior Leadership Huddle Board Development
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Day 2 AM: Learning to Manage Differently (simulated huddle and leadership round)
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Day 2 AM: Goal Setting the Toyota Way (Hoshin Planning)
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Day 2 PM: Deploying our Lean Healthcare Daily Management System