M.S. Systems and Engineering Management, Senior Lean Six Sigma Healthcare coach, LSSMBB, PROSCI Change Management Certified, KBPI, LLC.
Main competency areas:
Years of Experience: 20+ Years of Lean Six Sigma consulting, teaching, and coaching experience (10+ years in Texas healthcare/health plan settings), Lean workshops with The University of Texas at San Antonio.
I am a native Texan and one of my key goals is to support our healthcare/health plan leaders and staff to deliver the highest quality care, at the lowest cost with compassion, dignity and the highest patient/customer satisfaction. KBPI is a veteran owned, minority owned, Texas HUB specializing in Lean Six Sigma transformation in healthcare (executive and staff training, coaching, projects, lean daily management).
I am a Senior Lean Six Sigma Healthcare Coach, teacher (University of Texas at San Antonio), coach, consultant, author (Lean Daily Management for Healthcare Field guide, CRC Press, Hoshin Kanri for Healthcare, CRC Press) and mentor.
Lean Healthcare/Health plan transformation is what I do best. Creating a culture of continuous improvement is more than LSS training and projects, it means making continuous improvement part of our leaders and staff’s daily routine (Lean Daily Management). My team and I have been fortunate to have worked on key continuous improvement transformations (Baylor Scott & White, Guadalupe Regional Medical Center, etc.) and have seen the engagement and daily problem solving that Lean Daily Management sets in place.
I have 20+ Years of Lean Six Sigma consulting, teaching and coaching experience (10+ years in Texas healthcare/health plan settings)